Privacy Policy

Last updated: August 2026

Who this covers

This policy applies to Hosts Assist, the app for short-term rental hosts, and to this marketing site. It's operated as a solo project, not a large company, but your data gets taken seriously either way.

Information we collect

When you become a Hosts Assist customer, we collect the information you give us directly: your email address, and the property/booking/expense/payout data you enter to use the app. We never see or store your payment card details ourselves; card payments (whether through self-serve checkout or a manually arranged invoice) are handled entirely by Stripe.

How it's used

Your account data is used only to run the app for you: showing your bookings, calculating your reconciliation figures, generating your invoices. It is never used to train any model, and it is never sold or rented to anyone.

Where it's stored

Data is stored on Google Firebase infrastructure, encrypted in transit and at rest. Each customer's account is structurally isolated from every other customer's. There is no shared table or query that spans accounts, so one customer's data is never visible to another.

Who else sees it

We don't share your data with third parties, except the infrastructure providers required to run the service itself (Google Firebase for hosting and storage, and a standard email provider for sending invoices and notifications).

Your rights

• Export any of your data (bookings, expenses, payouts) to CSV at any time from within the app.
• Download a full backup of your account from Settings whenever you like.
• Request full deletion of your account and its data by emailing us, and we'll confirm once it's done.

Changes to this policy

If this policy changes in a way that materially affects how your data is handled, we'll email the address on your account before it takes effect.

Contact

Questions about this policy or your data: sales@hostsassist.com.